Shipping policy
Thank you for shopping with DESI KART. We are committed to delivering your order safely and on time. We offer free shipping on all orders. Please read our shipping policy below to understand how we process and deliver your orders.
1. Free Shipping
Free shipping is available on all orders placed through DESI KART.
There are no additional standard shipping charges for eligible deliveries. Any applicable shipping charges or special delivery fees, if any, will be clearly displayed at checkout before you complete your purchase.
2. Order Processing
All orders are processed within [1–3 business days] after your order has been successfully placed and payment has been confirmed.
Orders are not processed or delivered on Sundays or public holidays.
During high-demand periods, sales, or special occasions, processing times may take slightly longer.
3. Shipping & Delivery
We currently offer shipping to [India / selected locations / worldwide].
Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.
Estimated delivery time:
- Standard Shipping: [3–7 business days]
- Express Shipping: [1–3 business days, if available]
Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
4. Tracking Your Order
Once your order has been dispatched, tracking information will be provided when available.
You can use the tracking information to check the status of your shipment.
5. Incorrect or Incomplete Address
Please make sure that your shipping address, phone number, and other delivery details are correct before completing your order.
DESI KART is not responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect, incomplete, or inaccurate shipping address provided by the customer.
If an address error is identified after placing an order, we will try to update the address before the order is shipped, but changes cannot be guaranteed.
6. Delayed or Lost Shipments
Although we work with reliable shipping partners, delays can occasionally occur due to circumstances outside our control.
If an order is significantly delayed or appears to be lost in transit, we will work with the shipping carrier to investigate the issue and help resolve it.
7. Damaged Packages
If your package arrives damaged, please document the condition of the package and product as soon as possible.
Clear photographs of the outer packaging, shipping label, and damaged product may be required to investigate the issue with the shipping carrier.
8. Delivery Issues
If your order shows as delivered but you have not received it, please first check with household members, neighbors, building reception/security, or the delivery location.
If the package still cannot be located, the shipment may need to be investigated with the shipping carrier.
9. Delivery Time Disclaimer
Delivery times provided by DESI KART are estimates and are not guaranteed unless specifically stated otherwise.
We are not responsible for delays caused by courier companies, incorrect addresses, natural disasters, severe weather, strikes, public holidays, government restrictions, or other circumstances beyond our reasonable control.